“Many a times, I have been asked why I chose the medical field. I’ve always replied that whatever I do in this life, I’d like to leave people with a tangible benefit. As a doctor, you provide immediate relief to people from their pain.
I was waiting to begin my specialization after medical school when the pandemic started. A few members from my institution decided to start a COVID helpline and I readily agreed to volunteer. There is widespread panic related to this sudden uncertainty which is looming over our heads. Owing to the amount of misinformation available on the internet, we decided to help those who chose to reach out to us for information.
We were able to help many people across India with their enquiries about symptoms, concerns about their travel history or whether they might be at risk. Word spread around quickly and our message was starting to get more attention. We were also promoted by different ministers, which helped us bring in other interested parties and help us grow our network.
These days, when anxiety engulfs us often, talking to someone, especially a medical professional goes a long way in offering mental peace. The helpline made me more accessible to so many people, from pharmacists to students to the army. That’s when I realized that in all the chaos, so much could be changed just by guiding and advising people.
Even though I may not be on the front line fighting alongside my seniors, I am glad this opportunity came my way and I hope to be there for people until we all come out of this.”

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